We are required by law to give you this privacy disclosure to explain how we collect, use and safeguard your personal financial information. You can be confident that your financial privacy is a top priority of this credit union. If you have any questions after reading this disclosure, please contact us at 920-993-9000 or write to:
Fox Communities Credit Union
3401 E. Calumet Street
Appleton, WI 54915
Fox Communities Credit Union exists to provide you with financial products and services to meet your financial goals. We also partner with certain companies that aid us in processing and providing our products. These companies maintain strong confidentiality protections. We do not permit these companies to sell this information to other third parties.
What follows is a description of the information we collect and disclose, including the parties who receive nonpublic personal information from us. Nonpublic Personal Information means information about you that we collect in connection with providing a financial product or service to you. It does not include information that is available from public sources, such as telephone directories or government records.
Information We Collect and Disclose About You
We collect nonpublic personal information about you from the following sources: Information we receive from you on applications or other forms; Information about your transactions with us, our affiliates (companies we own or control) or others; Information from a consumer reporting agency; Information obtained when verifying the information you provide on applications or other forms, such as, from your current or past employers or from other institutions where you conduct financial transactions.
We may disclose all of the information we collect, as described above, as permitted or required by law.
We may disclose nonpublic personal information about you to the following types of affiliates:
Financial service providers, such as: CUSO's (Credit Union Service Organizations); Insurance Companies; Mortgage Bankers.
We may also disclose nonpublic personal information about you to nonaffiliated third parties as permitted or required by law.
We may disclose information we collect, as described above, to companies that perform marketing or other services on our behalf or to other financial institutions with whom we have joint marketing agreements so that we may provide members competitive products and services. These disclosures typically include information to process transactions on your behalf, conduct the operations of our credit union, follow your instructions as you authorize, or protect the security of your financial records.
We do not disclose nonpublic personal information about former members, except as permitted or required by law.
How We Protect Your Information
We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
What Members Can Do to Help
Fox Communities Credit Union is committed to protecting the privacy of its members. You can help by following these simple guidelines:
Protect your account numbers, card numbers, PINšs (personal identification numbers) and passwords. Never keep your PIN with your debit or credit card that can provide free access to your accounts if your card is lost or stolen.
Use caution when disclosing your account numbers, social security numbers, etc. to other persons. If someone calls you, explains the call is on behalf of the credit union and asks for your account number, you should beware. Official credit union staff will have access to your information and will not need to ask for it.
Keep your information current. It is important that we have current information on how to reach you. If we detect potentially fraudulent or unauthorized activity or use of an account, we will attempt to contact you immediately. If your address or phone number changes, please let us know.